LabTech MSP 2.5

Source:LabTech Software LLC

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if new software will run on the clients PCs with complete inventory you will know which computers need upgrading (great sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote agents. Complete technician management with per client permissions command history, shared hyperlinks and timesheets. All of this in a simple to use package that requires very little bandwidth, is very secure and require no configuration of routers or firewalls.

Last Updated:2009-12-16 00:00:00
License:Commercial
File size:142.59MB
Screenshot:Not Available
OS:Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows Vista Ultimate x64, Unix, Linux, Mac OS X, Windows Mobile 2003, Windows Mobile 2005

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